Frequently Asked Questions
How do I enroll for E-Mail Statements?
E-Statements will include your entire statement including images of deposits and checks to the email of your choice. Click here for the Enrollment Form. Please print out form and complete then mail it or drop it off at any of our branches.
To report a Lost or Stolen Jersey State Bank ATM/Debit Card
For Jersey State Bank ATM/Debit Card Holders during normal banking hours, please call
618.498.6466 or after hours call Shazam Customer Service at 800.383.8000.
For Jersey State Bank Credit Card Holders anytime call 800.821.5184.
What Holidays do you Observe?
We will be closed all federal holidays in 2013:
New Year's Day Tuesday January 1
Martin Luther King Day Monday January 21
President's Day Monday February 18
Memorial Day Monday May 27
Independence Day Thursday July 4
Labor Day Monday September 2
Columbus Day Monday October 14
Veteran's Day Monday November 11
Thanksgiving Thursday November 28
Christmas Wednesday December 25
What cards does your ATM accept?
Our ATM's accept Shazam, Cirrus, MasterCard, Visa, Discover, and American Express Cards.
Click here for our ATM locations
I'm having problems with Internet Banking, who do I contact?
During normal banking hours, please call 618.498.6466 or e-mail our Internet Banking Department.
Do you offer Bill Pay Service to pay my bills online?
Yes, we do. Service is Free if you are enrolled in E-Mail Statements with unlimited number of bills paid per month. Or try it free for the first 3 months and then there is a $3.95 charge per month for Premier account holders or $4.95 charge per month for other types of accounts. To enroll click on Bill Pay Enrollment from our webpage and follow instructions.
I'm having problems with Bill Pay Service, who do I contact?
During normal banking hours, please call 618.498.6466 or call Toll Free: 888.568.0685 anytime.
Are there employment opportunities available?
Please come by any banking office and complete a job application or e-mail our Human Resource Department.
Where do I go to reorder checks?
Bring your reorder form to any of our branches or order them online at www.deluxe.com.
Can I pay my loan payment with a credit card/debit card?
Yes, the Main Bank accepts MasterCard and Visa.
Do you have any Items Available for Sale?